7starhd Privacy Policy — Your Information Is Safe With Us
7starhd follows a strict privacy policy governing the collection, storage, and use of your personal information on the platform. Visit this page to learn exactly how we keep your data safe.
All Data Encrypted
Follows International Standards
Overview
7starhd is one of Bangladesh's most trusted online Sports Betting and gaming platforms, and we treat user privacy as a top priority. This Privacy Policy document explains what information 7starhd collects, why it is collected, and how it is kept secure. We believe transparency is the foundation of trust, which is why every aspect of our data management practices is clearly laid out here. By using the 7starhd platform, you are considered to have agreed to the terms of this policy. If you have any objections to any of these terms, please contact our support team before continuing to use the platform.
Data Collection Details
7starhd collects various types of information to register users and deliver our services. This data is used to improve service quality, ensure security, and meet legal obligations. We collect only what is necessary and avoid gathering excessive or irrelevant information. Below is a detailed breakdown across four main categories.
Account Information
At registration, we collect your full name, email address, mobile number, date of birth, and preferred username. National ID or passport details may also be stored for age verification purposes. Identity documents are retained solely for legal compliance and account verification. This information helps secure your account and resolve any disputes that may arise.
Device & Browser Information
When you use the 7starhd platform, your device type, operating system, browser name and version, and IP address are collected automatically. This information is used to resolve technical issues, detect fraud, and improve the user experience. For mobile app users, a device ID may also be stored — though not for the purpose of personal identification. This technical data plays an important role in keeping the platform secure.
Payment & BDT Data
When you make a deposit or withdrawal via bKash, Nagad, Rocket, or other local payment methods, the transaction date, amount (৳ / BDT), and payment reference number are recorded. Your full bank account number or card number is never stored on our servers — payment processors handle that information within their own encrypted systems. Financial transaction history is retained for a defined period in accordance with anti-money laundering regulations. Any transaction-related data is only disclosed when legally required or at your request.
Usage Data & Logs
Usage data is automatically logged whenever you visit pages on the platform — including how long you stay, which games you browse, and which betting sections you explore. This information is used to personalize your experience and analyze platform performance. Log data is retained for a maximum of 90 days, after which it is automatically deleted. All log data is analyzed in anonymized, aggregated form, so your identity is never exposed.
Purpose of Data Use
Information collected by 7starhd is used only for specific and legitimate purposes. Primarily, it is used to manage your account, process transactions, and deliver customer support. Data is also analyzed to detect and prevent fraud, maintain account security, and ensure compliance with applicable laws in Bangladesh. Your preferences and usage patterns may be used to provide a personalized experience and relevant offers, always with your best interests in mind. Aggregated and anonymized data is analyzed to improve platform performance, fix bugs, and maintain service quality.
Account & Transaction Management
Fraud Detection & Prevention
Platform Quality Improvement
Compliance with Bangladesh Law
Cookies & Tracking Technologies
The 7starhd platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences on future visits. We primarily use three types of cookies — essential cookies (required to keep the platform running), functionality cookies (which remember your preferences), and analytics cookies (which help us understand usage patterns). You can manage or delete cookies at any time through your browser settings, though disabling certain essential cookies may limit some platform functionality. We do not use third-party advertising cookies, and your browsing data is never sold to advertisers. Web beacons or pixel tracking may be used in limited cases, but always with your privacy protected.
Cookie Types & Purposes
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security token, language preference | Deleted at end of session |
| Functional Cookies | Remembers favorite games and dashboard layout preferences | 30 Days |
| Analytics Cookies | Page visit and click pattern analysis | 90 Days |
Data Retention & Security Measures
7starhd uses industry-leading security technology to protect your personal information. All data transmissions are secured with 256-bit SSL encryption, making it impossible for unauthorized third parties to access your data. Our servers undergo regular security audits, and any suspicious access attempts are detected and blocked immediately. Account data is retained only while your account is active and for any period required by law. If you request permanent account closure, all personal data will be deleted within 30 business days, unless a legal obligation requires otherwise.
Encryption
All data transmissions are secured with 256-bit SSL/TLS encryption. Sensitive stored data is protected using AES-256 encryption. Passwords are never stored in plain text — a strong hashing algorithm is used instead.
Server Security
Our servers are hosted in internationally recognized data centers with 24/7 physical and cybersecurity protection. Regular backups are performed and a disaster recovery plan is always in place. Unauthorized access detection systems remain active around the clock.
Data Retention
Account information is retained for as long as your account remains active. Transaction records are kept for up to five years in accordance with financial regulations. After account closure, any remaining data is permanently deleted within 30 business days.
Information Sharing with Third Parties
7starhd never sells your personal information or shares it with third parties for advertising purposes. However, limited information may be shared in specific circumstances as detailed below. For payment processing, we work with trusted payment gateway partners who follow their own privacy policies and receive only the information needed to complete transactions. We may be legally required to provide relevant information in response to valid requests from Bangladeshi law enforcement authorities. In the event of a business merger or acquisition, users will be notified in advance and given the opportunity to delete their accounts before any data transfer takes place.
When Information Is Shared
- Payment gateway partners — minimal data shared solely for transaction processing
- Law enforcement agencies — only in response to valid court orders or official government directives
- Responsible Gaming Partner — anonymized data shared for the purpose of identifying harmful behavior
- Technology Service Providers — Contracted partners for server operations and cybersecurity
When Your Information Is Not Shared
- No personal data is sold to advertisers or marketing agencies
- User profile information is not shared with social media platforms
- Information is never shared with political organizations or for any unlawful purpose
- No data is transferred for commercial purposes without your explicit consent
User Rights, Policy Updates & Contact
Every 7starhd user has specific rights over their personal data, and we fully respect those rights. You can view and update your stored information at any time via your account profile page or by contacting our support team. Deletion requests will be completed within 30 business days, subject to any legal obligations. Under your right to data portability, you may request a copy of your data in a structured format. If you believe your data has been misused, please contact us directly — we are committed to responding within 48 hours.
Right to Access
You may request a copy of all data stored in your account. We will provide a complete data report within 7 business days, covering account information, transaction history, and log data.
Right to Rectification
You may request corrections to any inaccurate information in your account. Most details can be updated directly from your account settings. Changes to identity-related information may require assistance from our support team.
Right to Erasure
You may request the deletion of your account and associated data. Once all legal obligations have been met, any remaining data will be permanently erased. A confirmation email will be sent to you once the deletion process is complete.
Privacy Policy Updates
7starhd reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you at least 14 days in advance via your registered email or an on-platform notification. The effective date of the current policy is always displayed at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you have any questions or concerns, please contact us at: support@7starhd.ws
Your Privacy Is Our Priority
Your information is always safe on the 7starhd platform. Play securely, enjoy the experience, and reach out to us anytime you have questions.